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The problem: The 12-volt battery may fail in cold-weather conditions due to faulty batteries being installed in the factory. Vehicles registered in the following states are affected: Colorado, Connecticut, Idaho, Illinois, Indiana, Iowa, Kansas, Maine, Massachusetts, Michigan, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New York, North Dakota, Ohio, Pennsylvania, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.
Vehicles affected by service bulletin:
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50 Hybrid
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Corrective action: Dealers will replace faulty batteries.
Warranty info: This service is being performed free of charge under Infiniti's new-vehicle or extended warranty, whichever applies.
What owners should do: Call your local dealer with your vehicle's identification number to determine if it's involved in this service bulletin. You can also call Infiniti at 800-662-6200 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. 15-034B.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
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