The problem: Affected vehicles may exhibit rough shift patterns and poor shift quality while driving. This is due to a software glitch in the automatic transmission control module.
Vehicles affected by this service bulletin:
- 2015 Jeep Renegade
- 2016 Jeep Renegade
- 2015 Chrysler 200
- 2016 Chrysler 200
- 2016 Fiat 500X
- 2015 Jeep Cherokee
- 2015 Ram ProMaster City
Equipped with the 948TE nine-speed automatic transmission
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Corrective action: Dealers will diagnose the condition, and if confirmed, update the drivetrain control module with a new software program, which eliminates the condition.
Warranty info: This service bulletin is being performed free of charge under the Fiat Chrysler Automobiles limited-new vehicle warranty.
What owners should do: Call your local dealer with your vehicle's identification number to determine if your vehicle is involved in this service bulletin. You can call Chrysler at 800-247-9753, Fiat at 888-242-6342, Jeep at 877-426-5337, Ram at 866-726-4636 or the National Highway Traffic Safety Administration hotline at 888-327-4236. Reference TSB No. 21-013-16.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
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