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The problem: A clunking noise may come from the right or left rear shock absorber when going over a bump or curb. This may be due to faulty rear shock absorbers.
Vehicles affected by service bulletin:
- 2013 Ford Escape
- 2014 Ford Escape
- 2015 Ford Escape
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Corrective action: Dealers will replace the rear shock absorbers.
Warranty info: This service is being performed free of charge under Ford's new-vehicle or extended warranty, whichever applies.
What owners should do: Call your local dealer with your vehicle's identification number to determine if it's involved in this service bulletin. You can also call Ford at 800-392-3673 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. 15-0194.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
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