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The problem: The ring volume of incoming calls may be too loud, while Bluetooth connectivity and voice recognition is shaky.
Vehicles affected by service bulletin:
- 2014 Kia Soul
- 2015 Kia Soul
- 2016 Kia Soul
- 2014 Kia Sorento
- 2015 Kia Sorento
- 2016 Kia Sorento
- 2014 Kia Optima
- 2015 Kia Optima
- 2016 Kia Optima
- 2014 Kia Forte
- 2015 Kia Forte
- 2016 Kia Forte
- 2014 Kia Sportage
- 2015 Kia Sportage
- 2016 Kia Sportage
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Corrective action: Dealers will upgrade the system software.
Warranty info: This service bulletin is being performed free of charge under Kia's new-vehicle warranty.
What owners should do: Call your local dealer with your vehicle's identification number to determine if it's involved in this service bulletin. You can call Kia at 800-333-4542 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. ELE100R2.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
