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The problem: Affected vehicles may display poor steering performance and/or difficulty cranking/starting in cold weather. These conditions are due to a software glitch in the electronic steering control module and a faulty 12-volt vehicle battery.
Vehicles affected by this service bulletin:
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50 Hybrid
Applies to vehicles registered in the following cold-weather states: Colorado, Connecticut, Idaho, Illinois, Indiana, Iowa, Kansas, Maine, Massachusetts, Michigan, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New York, North Dakota, Ohio, Pennsylvania, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.
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Corrective action: Dealers will update the steering control module software and replace the vehicle's 12-volt battery.
Warranty info: This service campaign is being performed free of charge under the limited new-car warranty.
What owners should do: Call your local dealer with your vehicle's identification number to determine if your vehicle is involved in this service bulletin. You also can call Infiniti at 800-662-6200 or the National Highway Traffic Safety Administration hotline at 888-327-4236. Reference TSB No. 15-035A.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
