Vehicles affected by service bulletin:
- 2014 Infiniti Q50
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50
- 2015 Infiniti Q50 Hybrid
The problem: These vehicles may emit a sulfur smell after sitting in direct sun on a hot day (a hot soak, as it’s called). The moonroof drain tubes get clogged with organic debris, and when that debris mixes with water, it rots. A paste then forms that, when combined with the heat of the direct sun, causes a sulfur stench to emanate from the roof.
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Corrective action: On affected vehicles, Infiniti dealers will replace the moonroof drain tubes, deodorize the vehicle interior with an ozone generator (as needed) and replace the vehicle’s in-cabin air filter.
Warranty info: Repairs will be covered for eligible vehicles under the provisions of the new-car warranty.
What owners should do: Call your local dealer with your vehicle identification number to determine if your vehicle is involved in this service action. You can also call Infiniti at 800-662-6200. Reference TSB number 14-039B.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
