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The problem: Affected vehicles may exhibit upon startup a grinding or whining noise from the starter area. This may be due to a faulty starter motor and incorrect positioning of the torque converter ring gear, the gear with which the starter meshes to spin the engine at startup.
Vehicles affected by this service campaign:
- 2013 Honda Accord
- 2014 Honda Accord
- 2015 Honda Accord
- 2013 Honda Crosstour
- 2014 Honda Crosstour
- 2015 Honda Crosstour
Only vehicles equipped with a V-6 engine and automatic transmission.
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Corrective action: Dealers will replace the starter motor and reposition the ring gear, which eliminates the condition.
Warranty info: This service campaign is being performed free of charge under the Honda new car or extended warranty, whichever applies.
What owners should do: Call your local dealer with your vehicle's identification number to determine if your vehicle is involved in this service campaign. You can call Honda at 800-999-1009, you can also call the NHTSA hotline at 888-327-4236. Reference TSB No. 16-002.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
