Vehicles affected by service bulletin:
- 2012 Ford Focus
- 2013 Ford Focus
- 2014 Ford Focus
The problem: Affected vehicles, which are built between Jan. 1, 2012, and Oct. 22, 2014, and equipped with 2.0-liter engine, exhibit a loss of power. The vehicle will operate normally again after the ignition has been shut off and turned back on. An "Engine Malfunction Service Now" message may be displayed on the dash. The problem is due to a software glitch in the powertrain control module.
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Corrective action: Dealers will update the PCM software with a new program that eliminates the problem. Additionally, if the most recent software update for the transmission control module hasn't been done, dealers will also update that software and perform an adaptive learning procedure.
Warranty info: This repair is being done free of charge under the new vehicle warranty, extended warranty or federal emissions warranty, whichever is applicable.
What owners should do: Call your local dealer with your vehicle's identification number to determine if it's involved in this service bulletin. You can also call Ford directly at 800-241-3673 or NHTSA at 888-327-4236. Reference TSB No. 15-0009.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
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