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The problem: Affected vehicles may have trunk deck springs that have come loose and will not keep the trunk open while accessing the cargo area. This is due to faulty trunk deck springs.
Vehicles affected by this service bulletin:
- 2009 BMW 7 Series
- 2010 BMW 7 Series
- 2011 BMW 7 Series
- 2012 BMW 7 Series
- 2013 BMW 7 Series
- 2014 BMW 7 Series
- 2009 BMW 7 Series LWB
- 2010 BMW 7 Series LWB
- 2011 BMW 7 Series LWB
- 2012 BMW 7 Series LWB
- 2013 BMW 7 Series LWB
- 2014 BMW 7 Series LWB
- 2009 BMW ActiveHybrid 7
- 2010 BMW ActiveHybrid 7
- 2011 BMW ActiveHybrid 7
- 2012 BMW ActiveHybrid 7
- 2013 BMW ActiveHybrid 7
- 2014 BMW ActiveHybrid 7
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Corrective action: Dealers will diagnose the condition, and if confirmed, replace both trunk deck springs.
Warranty info: This service bulletin is being performed free of charge under the BMW limited new-vehicle or extended warranty, whichever applies.
What owners should do: Call your local dealer with your vehicle's identification number to determine if your vehicle is involved in this service bulletin. You can call BMW at 800-831-1117 or the National Highway Traffic Safety Administration hotline at 888-327-4236. Reference TSB No. 513015.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor's note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker's website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.
